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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Reagan Kremer

Reagan Kremer

August 20, 2024

5  out of  5
rating by Reagan Kremer
"I had a great experience with this State Farm office! Maddy was especially friendly and helpful! Makes all of the difference having a good representative like her to help explain things."
We responded:
"Thanks so much for the kind words! "
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tristen rafuse

August 20, 2024

5  out of  5
rating by tristen rafuse
"super kind and helpful staff - made it super easy to set up my policy and get a good rate"
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Esther Lopez

April 1, 2024

5  out of  5
rating by Esther Lopez
"Excellent attention and service. Jonathan is very helpful and professional."
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Carlos Vasquez

February 14, 2024

5  out of  5
rating by Carlos Vasquez
"Jon is an incredible agent ! Trustworthy and knowledgeable!"
We responded:
"Thanks so much Carlos. We appreciate you! "
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Sherrie Williams

February 5, 2024

5  out of  5
rating by Sherrie Williams
"Very pleasant experience with picking up insurance cards and adding vehicle. Very knowledgeable, friendly and patient staff"
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Caitlin Hosterman

November 9, 2023

5  out of  5
rating by Caitlin Hosterman
"Prompt with reaching out to me about my quote and ensuring that I get all of the discounts I’m eligible for. Very helpful, kind and helpful in every aspect! Special thanks to Jonathan for handling everything with ease and such a short time."
We responded:
"Thank you so much for the review Caitlin! Hope you had a Happy Thanksgiving! "
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wenlu fan

August 18, 2023

5  out of  5
rating by wenlu fan
"very good experience. Responses and handling of incidents are very fast."
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Jose “jam”

August 9, 2023

5  out of  5
rating by Jose “jam”
"Erick is the man! He helped me get a quote for my car and house, saving me over 50% after I switched from Progressive insurance!"
We responded:
"Thanks for the kind words Jose. We appreciate you!"
Profile photo of Ali Shah

Ali Shah

August 9, 2023

5  out of  5
rating by Ali Shah
"Jon takes care of us very well, very professional, and always goes the extra mile to help us get best coverage for home, auto, bike, ... fully recommend!"
We responded:
"Thanks so much Ali. Glad we've been able to help! "
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R Trev

August 9, 2023

5  out of  5
rating by R Trev
"Erick Lozano was awesome and even saved me money with adding renters insurance. Thank you very much for your time and effort to get what I needed. Greatly appreciated!!"
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Manhar Chopra

April 3, 2023

2  out of  5
rating by Manhar Chopra
"Have not had the best experiences with them. Moved from NY and my NY agent suggested them but I have been on calls with them since my move. Every month there have been issue. They are short staffed and my policy was canceled twice on its own because of the backend problem in their department. Caree has been great help but one person cannot solve all the problems. I eventually canceled my policy and guess what I had to call twice to cancel the policy as well. Nothing went smoothly during these 7 months."
We responded:
"Hi Manhar. I really do think there is a misunderstanding about what happened. Underwriting had to cancel the original application because we could not obtain the legally required signature after two months of attempting. My office was still able to get the policy reinstated for you. The disagreement seems to have been about the premium State Farm had refunded you, and simply needing that to be reapplied when the policy was reinstated. Out of fairness for all of the time we spent trying to resolve this for you, I hope you'll reconsider the fairness of the review. Either way, we wish you all the best. "
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Virginia Osorio

February 16, 2023

5  out of  5
rating by Virginia Osorio
"Always willing to help…great customer service 😁"
We responded:
"Thank you so much for the kind words. Glad we could help with your insurance! "
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J. Todd Achee, Sr.

February 16, 2023

5  out of  5
rating by J. Todd Achee, Sr.
"Amazing people. Very helpful and friendly. Ask for Carree, she’s great."
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Carree

February 16, 2023

5  out of  5
rating by Carree
"Staff is amazing! They had great rates and are always there to answer any questions I have."
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dylan padilla

February 16, 2023

5  out of  5
rating by dylan padilla
"Have never had such a great experience with Statefarm insurance very efficient and a fast pace, have never had a problem with my insurance because of them and I will be staying with them for a very long time to come."
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Elizabeth Lewis

February 16, 2023

5  out of  5
rating by Elizabeth Lewis
"Great service!! Friendly staff! They ALWAYS fix my problems with no issues and leave me smiling!!"
We responded:
"Thank you Elizabeth! We appreciate your business! "
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Benjamin

February 14, 2023

5  out of  5
rating by Benjamin
"Carree and Jon were both incredibly knowledgeable and helpful. My highest recommendation if you're in the market for insurance."
We responded:
"Thanks so much Benjamin. Was great meeting you!"
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Carly Mackay

February 2, 2023

5  out of  5
rating by Carly Mackay
"Fantastic service, quick response time, helped me adjust my insurance policy with ease"
We responded:
"Thanks Carly! We appreciate you! "
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Sara Wells

February 2, 2023

5  out of  5
rating by Sara Wells
"Jonathan has always been super responsive and helpful, even when his office is slammed after a weather event. And he calls me directly, so I don’t have to go through staff. Plus State Farm’s service was so great when my car got totaled years ago. I had a check in hand a few days later even though it was the week of Christmas. Meanwhile my friends with discount insurance have horror stories."
We responded:
"Thank you for the kind words Sara. So glad we're able to help! "
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The Legacy

October 5, 2022

5  out of  5
rating by The Legacy
"Best customer service! I really appreciated the help!"
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Ryan McKinney

October 5, 2022

5  out of  5
rating by Ryan McKinney
"Erick was quick on communications and to the point in helping me start my policy, very seamless process and I'm hoping the rest of my experience goes the same!"
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Ángel V.

August 12, 2022

5  out of  5
rating by Ángel V.
"Nice service and quick response"
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Chris Huttenhower

July 27, 2022

5  out of  5
rating by Chris Huttenhower
"Excellent service and communication, give them a call!"
We responded:
"Thanks so much Chris! Was a pleasure working with you. Glad we could help!"
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Dominique K.

June 14, 2022

3  out of  5
rating by Dominique K.
"Follow-up Review: I'm adjusting my rating from 1- to 3-stars because Johnathan did take the time to reach out to me personally and discuss the issues I was having; he didn't try to make any excuses, acknowledged my frustrations, and provided me with a quick resolution to remedy all the issues. Jonathan, thank you for being honest, professional, and accountable as well as helping me rectify the issues I was experiencing so speedily. I'm glad we were able to close the loop, and I wish you the best. Thanks again! Initial Review - Thought I was going to get a 5-star rating experience with this agent but I was 100% WRONG! I realized I’m being over-billed and have not been able to get a hold of the agent or anyone in his office to get it corrected AND I’ve gone back and forth with the customer service line where not a single representative can seem to assist to help get it correct (the issue just keeps getting escalated to who knows who). I had StateFarm in GA with no issue but have come to the conclusion it’s not worth the hassle here in TX, which is a shame."
We responded:
"Hi Dominique. I'm glad we were able to connect and address some of your concerns. I appreciate you and hope all is well. - Jonathan"
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Sarah Bryant

May 4, 2022

5  out of  5
rating by Sarah Bryant
"Jonathan Huse made the transition of my policy super easy. Happy to work with his office moving forward! 10/10 recommend"
We responded:
"Hi Sarah, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"